Payment & Return Policy

Billing & Payment – School Port

At School Port, we are committed to providing transparent and convenient billing and payment solutions for school owners. Our platform ensures a seamless financial experience, enabling educational institutions to manage their subscriptions and payments with ease.

Payment Methods:

We offer flexible payment methods to cater to your convenience, including:

• Credit/Debit Cards – All major cards are accepted.
• Net Banking – Secure transactions through your preferred bank.
• UPI Payments – Fast and hassle-free payments using popular UPI apps.

Billing Cycle:

• Monthly and Annual Plans – Choose from flexible subscription plans that suit your school’s needs.
• Automatic Renewal – To ensure uninterrupted service, subscriptions are renewed automatically. You will receive a notification prior to renewal.
• Invoice Generation – Detailed invoices are generated and sent via email for every transaction, ensuring transparency.

Late Payment Policy:

• Grace Period – A grace period of 7 days is provided for delayed payments.
• Account Suspension – Services may be temporarily suspended if payment is not received within the grace period.
• Reactivation – Accounts can be reactivated upon payment of the outstanding amount.

Security Assurance:

We prioritize your security. All transactions are encrypted and processed through secure payment gateways, ensuring the confidentiality of your financial details.

Payment Return Policy – School Port

At School Port, customer satisfaction is our priority. We have a straightforward payment return policy to address any issues you may encounter.

Refund Eligibility:

• New Subscriptions – Full refunds are available if requested within 7 days of subscription activation.
• Renewals – Refunds for auto-renewals can be requested within 5 days of renewal if the service has not been utilized.
• Service Issues – If you face any technical issues that we are unable to resolve, you may be eligible for a prorated refund.

Non-Refundable Items:

• Partial Usage – Refunds are not available for partially used subscription periods.
• Add-On Services – One-time purchases or custom integrations are non-refundable.

Refund Process:

• Request Submission – To request a refund, please contact our support team at  hi@saeedurrahman.com with your payment details and reason for the request.
• Review & Approval – Refund requests are reviewed within 5 business days. Approved refunds are processed within 7-10 business days.
• Mode of Refund – Refunds are credited to the original payment method used during the transaction.

Need Help?

For any queries or support regarding billing and payments, feel free to reach out to us at hi@saeedurrahman.com. We’re here to help!